Company Profile

Environmental Treatment Concepts

The Scalewatcher™ ENiGMA Electronic Descaler is produced by Environmental Treatment Concepts Ltd (ETC), a company that is in the forefront of the application of research into the ecological and economical treatment of hard water.

Many years of working with universities, water companies, industry and domestic users have given ETC unique specialist experience in using this technology to solve hard water problems.

ETC pioneered electronic water descaling in 1989. In 1990 ETC won the What’s New in Industry Award for services to British Industry. The company believes in continuous investment in research and development. ETC is an active Member of British Water. ETC was also a founder member of the UK Physical Water Conditioning Association (UKPWCA) which operated a strict code of conduct ensuring clients receive accurate advice and a high level of technical support

ETC does not merely sell equipment, it ensures that its customers receive a solution and the very best in technical support and advice.

The Philosophy of John Thompson

ETC owes much of its success to the passion and vision of its founder, John Thompson, an ex-naval engineer. From small beginnings as a family firm in 1989 the company has expanded, in both staff and accommodation, to its current rural location.

John Thompson believes strongly that a personal service is of the highest importance, no matter who the client may be. Consequently, "selling boxes" is not in the company's remit and a friendly live voice is always at the end of the phone.

Not resting on his laurels, John Thompson is engaged in co-operative research to see how far the ETC product range can benefit the industrial and commercial communities whilst also addressing today's environmental issues.

Yala Fund

In the aftermath of the 2004 Tsunami, ETC, through John and Bev Thompson, found itself involved in the regeneration of the part of Sri Lanka that had been badly affected. The initial involvement has evolved into continual support through the Yala Fund charity. The Company is proud and happy to be involved in this way. Please click on the Link below to read more about this very worthwhile charity.

Click here to learn more about the Yala Fund